Security & Compliance | ZMDM
Enterprise Security

Security & Compliance

ZMDM’s private cloud deployment provides complete control so that you can apply you own data protection and security policies. The solution has in-built support for role-based access control, comprehensive authentication, encryption, audit trails, and regulatory compliance.

Apply your own data protection and security policies
FDA 21 CFR Part 11
Role-Based Access
Complete Audit Trail

Authentication & Access Control

Multi-layered authentication ensures only authorized users can access sensitive master data, with fine-grained controls at every level.

Single Sign-On (SSO)

Seamlessly integrate with your existing identity provider for unified authentication across your enterprise.

  • Azure Active Directory
  • OKTA Integration
  • SAML 2.0 Support
  • OAuth 2.0 / OpenID Connect
  • LDAP Directory Services

Multi-Factor Authentication

Add an extra layer of security with MFA support for all user accounts and critical operations.

  • Authenticator App Support
  • SMS Verification
  • Email Verification Codes
  • Hardware Token Support
  • Configurable MFA Policies

Role & Group Authorization

Advanced role-based access control with organizational and supply chain hierarchy support.

  • Granular Role Definitions
  • Group-Based Permissions
  • Organization Hierarchy Support
  • Supply Chain Role Mapping
  • Activity-Level Authorization

Data Encryption

Comprehensive encryption at every layer ensures your master data is protected both in transit and at rest.

Transport Layer Security (SSL/TLS)

All communication between browser and ZMDM server is encrypted using industry-standard TLS 1.3 protocols.

Database Encryption

Full database encryption with AES-256 ensures all stored master data is protected at rest.

Field-Level Encryption

Selectively encrypt sensitive fields like banking information, SSN, and proprietary specifications.

Customer-Managed Encryption Keys

Full control over encryption keys using your own KMS/HSM, aligned with your internal security standards.

Folder-Level Security

Collaborative repository with granular folder permissions for document and file security.

Regulatory Compliance

ZMDM is designed to help you meet the most stringent regulatory requirements across industries.

FDA 21 CFR Part 11

Electronic Records & Signatures

Full compliance with FDA requirements for electronic records and electronic signatures in regulated industries.

  • Electronic signature capture
  • Signature manifestation requirements
  • Audit trail for all changes
  • System access controls
  • Record integrity validation

GxP Compliance

Good Practice Guidelines

Support for pharmaceutical, medical device, and life sciences good practice regulations.

  • GMP, GLP, GCP support
  • Validation documentation
  • Change control workflows
  • Training record management
  • Deviation handling

SOX Compliance

Sarbanes-Oxley Act

Controls and audit trails supporting financial reporting requirements and internal control assessments.

  • Segregation of duties
  • Access control documentation
  • Change management audit
  • Financial data integrity
  • Management certification support

Electronic Signature Support

ZMDM provides comprehensive electronic signature capabilities that meet FDA 21 CFR Part 11 requirements for regulated industries, ensuring legally binding approvals with full traceability.

  • Signature with Meaning: Capture intent (approved, rejected, reviewed) with each signature
  • Re-authentication: Require password/MFA confirmation at signature time
  • Timestamp Recording: Capture exact date/time of each signature event
  • Non-Repudiation: Signatures are permanently linked to signer identity
  • Signature Manifestation: Display signer name, date, and meaning on records

Electronic Signature Flow

1 User reaches approval activity in workflow
2 System prompts for re-authentication
3 User enters credentials and selects signature meaning
4 System captures signature with timestamp
5 Audit trail permanently records signature event

Extensive Auditing & Logging

Comprehensive audit trails capture every action, change, and access event across the platform for complete traceability and compliance.

Data Change History

Complete before/after values for every field change with user, timestamp, and reason.

User Activity Logs

Track login attempts, session activity, and user actions throughout the system.

Workflow Audit Trail

Full history of workflow execution including approvals, rejections, and routing decisions.

Access Control Logs

Record of permission changes, role assignments, and authorization events.

Integration Logs

Detailed logging of all data exchanges with external systems including errors and retries.

SIEM Integration

Route logs to your existing SIEM, monitoring, and alerting tools for centralized security oversight.

Secure Deployment Architecture

ZMDM runs entirely within your own cloud account and VPC, ensuring complete control over your data and infrastructure.

Data Stays in Your VPC

All application data remains inside your own VPC/private cloud — never in a shared, multi-tenant SaaS environment.

Network Isolation

Access restricted to internal networks or VPN/peering, reducing attack surface and simplifying security reviews.

Data Residency Control

Deploy in specific regions or data centers to satisfy data residency and sovereignty requirements.

Your Security Controls

Use your own VPC, subnets, security groups, firewalls, and VPN configurations aligned with your standards.

Controlled Change Windows

Choose maintenance windows, rollback strategies, and release cadence aligned with your change management process.

IP & Custom Logic Protection

Custom workflows, scripts, and business rules live inside your environment alongside your source control.

Complete Data Ownership

Because ZMDM runs in your VPC and uses your own databases and file systems, you retain complete control over data and infrastructure — ensuring a clean exit strategy with no complex data extraction required.

Ready to Secure Your Master Data?

Learn how ZMDM’s enterprise security features can protect your critical master data while meeting regulatory requirements.